Support
We are Here to Help You
If you have questions of any sort, we are here to help you find answers. We kindly ask that you explore the options we have for support before contacting us directly, as you are likely to solve your issue faster that way.
1. FAQs Page
Start by visiting our Frequently Asked Questions page here, because we provide a lot of answers to questions we get there.
2. Explore the Community
The next best solution to finding the answer you need is in our community. We have a dedicated team of mentors and a vibrant community of artists who are looking for your questions every single day. We WANT to be here for what you need.
You should look in the topics and do a search to find your answer before posting a new topic. If you can't seem to find what you need, feel free to post a new topic in the category that is most related to your question.
Still Need Help?
If you still need support, you may contact us using the button below. The types of questions we are here to answer at this email address are support questions for issues related to accessing your account or changing your enrollment tier.
Questions regarding specific classes, handouts, calligraphy or arts issues, technical issues, or anything else not related to your account will not be answered effectively by emailing support. Those questions will get better answers from our community.
Email Support